Covid-19 FAQ's

All current Covid-Secure policies are in place within our gym.

Whilst we understand that the wearing of masks in leisure settings is not mandatory, we are politely asking that you continue to do so within our reception and circulation areas in order to keep our staff safe.

 

What Covid-secure measures are in place in the gym?

We are following guidance from both the Government and our sport body the ABC to keep the gym Covid-secure, and you guys safe. In short this includes:

  • Hand sanitising stations at the entrance and at key locations within the gym.

  • Continued wearing of face coverings within our reception and circulation areas.

  • Signage to promote social distancing

  • Regular cleaning of surfaces and facilities.

Do you have a capacity limit?

No, we do not currently have a capacity cap.

Will you have to book to climb?

We are still  operating our booking system, however this is a preference as opposed to a requirement, You CAN just turn up to climb at any time :)

Will there be a limit on my climbing time?

No! You can come and climb from the minute we open until the minute we close!

You can even come in early, go home for lunch/dinner then come back again - all on the same entry :) so no need to pay twice!

Will there be opportunity to 'drop in' if I can't book?

Yes! We currently have no restrictions on our capacity or climb time.

Can my Child climb?

Yes! Absolutely yes!

  • If your child is under 14, you will need to be registered with us already as a competent climber and actively supervise your child at all times to ensure their safety and that of other climbers.

  • If your child is 14-15 and has been signed off as competent, you will need to remain in the gym whilst they climb.

  • If they are 16+ and signed off as competent we ask that you drop and collect them from reception. You do not need to remain on the premises.

If your child is already a member on one of our coached sessions we are now running these again, albeit with some small assistance from parents/guardians who we are asking to remain in the gym to help maintain social distance between coaches and children. Parents will need to be registered as competent climbers. We are offering free inductions as required. Please speak to the team for more information.

Will you be able to hire out shoes?

Yes. There is not evidence that Coronavirus is transmitted in sweat, so shoe hire is fine. 
As usual, all shoes will be thoroughly prayed with antibacterial spray between each use.

Are you renting out chalk?

For the moment we have decided not to rent out chalk as this is a major contact point. 

However we do sell chalk balls for  £2.50.

Will face covering be mandatory?

Whilst face coverings are no longer mandatory, we are asking politely that you continue to wear them within our reception and circulation areas .

Are you accepting cash payments?

Of course :)

Will the café be open?

YES!!! 

The café will absolutely be open for drinks and pre-packaged snacks.

We will have disposable cups available, but you can also bring your own if you prefer.

Can my Parent/Friend/ spectate?

Yes, we are all back to normal with regards to spectators :)